Production

(1) Secure purchasing routes

In preparation for an emergency, Nitto Kohki is working to establish structures that constantly take into consideration alternate routes (cooperating plants).

(2) Backup production systems

The Machine Tools business has three plants in Japan, and the Couplings business and Linear business operate one plant in Japan and one in Thailand. Nitto Kohki is working to establish systems at domestic and overseas plants that will make alternate production possible.
In addition, the three plants in Japan are developing systems for sharing production information and backing up drawings so that they can support one another.

Sales

(3) Maintain the supply of products

If production is suspended, inventories at the logistics centers created by the Osaka Branch and Tochigi Nitto Kohki and inventories maintained by distributors located throughout the country will be used to minimize the risk of running out of inventory.

(4) Sales backup system

Development and operational testing has been completed of a system that will enable the headquarters or the Osaka Branch to perform order taking and placement operations in the case where a sales branch or the headquarters, is damaged.

(5) Sales Branch backup system

The emergency contact locations are ready to address the following matters as substitutes for the regular contact locations.

• Questions concerning the products
• Inventory confirmation
• Order acceptance and shipment confirmation
• Repair requests

Regular Contact Number	Emergency Contact Number
Headquarters Tel: +81-3-3755-1111; Fax: +81-3-3754-4131 (Overseas Dept.)	Western Sales Div. Tel: +81-6-973-5501; Fax +81-6-978-2125
Western Sales Div. Tel: +81-6-973-5501; Fax +81-6-978-2125	Headquarters Tel: +81-3-3755-1111; Fax: +81-3-3754-4131 (Overseas Dept.)
Midland Sales Div. Tel: +81-52-726-9041; Fax: +81-52-772-7745
Sapporo Sales Branch Tel: +81-11-823-6346; Fax +81-11-831-3370
Sendai Sales Branch Tel: +81-22-238-4711; Fax: +81-22-238-4713
Niigata Sales Branch Tel: +81-25-285-6050; Fax: +81-25-285-6053
Matsumoto Sales Branch Tel: +81-263-40-0056; Fax +81-263-48-3506
Kitakanto Sales Branch Tel: +81-270-25-1957; Fax: +81-270-25-1935
Shizuoka Sales Branch Tel: +81-54-655-5100; Fax: +81-54-264-8405
Bangkok Representative Office Tel: +66-2612-7388
India Liaison Office Tel: +91-124-460-7701
Indonesia Representative Office Tel: +62-21-8065-7808
Singapore Branch Tel: +65-6227-5360; Fax: +65-6227-0192
Hamamatsu Sales Branch Tel: +81-53-462-7301; Fax +81-53-462-7302	Midland Sales Div. Tel: +81-52-726-9041; Fax: +81-52-772-7745
Mikawa Sales Branch Tel: +81-564-65-5833; Fax: +81-564-25-1717
Hokuriku Sales Branch Tel: +81-766-63-0155; Fax: +81-766-63-6125	Western Sales Div. Tel: +81-6-973-5501; Fax +81-6-978-2125
Kyoto Sales Branch Tel: +81-75-645-2260 Fax:+81-75-645-2274
Takamatsu Sales Branch Tel: +81-87-815-0851; Fax: +81-87-868-2545
Okayama Sales Branch Tel: +81-86-243-6850; Fax: +81-86-243-6022
Hiroshima Sales Branch Tel: +81-82-537-2521; Fax: +81-82-238-9705
Fukuoka Sales Branch Tel: +81-92-433-2890; Fax: +81-92-433-2950

Information

(6) Information and data backup system

A system to backup information and data essential for supplying products to customers already exists.
During power outages, the server room operates on an emergency generator, if, however, operations become unfeasible, operations can immediately be switched to a different site for rapid recovery.

Facilities

(7) Facility Preparedness Measures

In preparation for an earthquake, Nitto Kohki is taking measures to minimize damage to structures. In addition to earthquake-proofing structures themselves, reinforcement is being added to fixtures and office equipment is being fixed in place.

(2) Emergency Contact

Means and procedures for contacting employees during an emergency are specified in advance and the ability to contact employees is periodically confirmed.

(1) Japan

Damage from Great East Japan Earthquake (March 2011) and its responses.

NITTO KOHKI

Damage

Response

Cracks and protuberances occurred in some structures. Documents flew out of cabinets and PCs fell over. No employee injuries. Protuberances occurred in first and second story landings of structures and some walls cracked, but there was almost no damage. The Sendai Branch incurred substantial damage.

Buildings temporarily evacuated. Crisis Response Headquarters established. Employee safety confirmed using emergency contact lists (including personnel on business trips). Status of damage and safety of personnel in affected regions confirmed. Crisis Management Committee distributed information to all employees and shared information in a timely manner. Relief supplies sent to former SHIRAKAWA NITTO KOHKI and Sendai Branch. A Companywide Production Investigation Conference was established to share information on damage to cooperating plants, material procurement, production status, and other matters and to deliberate on countermeasures, and it was possible to supply products. Using the sales Branch Backup System, operations were transferred from the damaged Sendai Branch to the headquarters. Sales personnel from other offices served as replacement personnel and efforts were made to minimize the impact on customers. Normal operations resumed on April 4.

Domestic Production Sites

Damage

Response

Shelves fell over, windows broke, and essential utilities were cut off. No employees or employee family members were injured. No abnormalities with machinery that runs on oil or gas. Gasoline shortages cause a suspension of logistics operations and employees had trouble getting to work.

Buildings temporarily evacuated. The safety of employees and their families was confirmed. Electric power to equipment was cut off to prevent secondary damage. Gathered information on the damage and reported to the headquarters. Relief supplies were sent from Tochigi Nitto Kohki to former MEDOTECH and former SHIRAKAWA NITTO KOHKI. Some ceilings collapsed, shelves fell over, and machinery moved, but recovery operations were commenced with all personnel including support from the headquarters. Sorting work was performed to determine products that could be shipped to customers and products that could not be shipped. Tochigi Nitto Kohki and former MEDOTECH resumed production on March 22, and former SHIRAKAWA NITTO KOHKI resumed production on March 31.

(2) Thailand

Damage from Flooding (October 2011) and its responses.